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RSAWeb (sort of) responds

Shortly after my post revealing that RSAWeb (among others) provide hosting for known South African spammers, I got an email from their Technical Director, Mark Slingsby, asking how recent my lookups were1, and requesting me to name the offenders2 so that his sysadmin team can follow up.

I replied with a detailed response, noting that the MX record points to a web virtual-hosting box at RSAWeb that isn’t accepting SMTP (I imagine having a broken MX suits Dynamic Seminars just fine), and that the website is a RSAWeb domain parking page.

Mark responded with this:

Thanks for putting this out in the wild, we do not condone spam & spammers. Unfortunately its always difficult to isolate these spammers as they tend to be small and difficult to detect unless we notice an abuse pattern or receive spam complaints! However we always make a concerted effort to stop these guys. Spam is inherintly evil and we have terminated the services of spammers that havent even made this ISPA hall of shame list (and will continue to do so).

He also said they’ve suspended the hosting until they have concluded their investigation. When I checked this afternoon, the domain parking page was still up, so I don’t know what they mean by “suspended”. Also, the specific spammer is number one out of twenty-five on the ISPA list, which hardly makes them small, or difficult to detect.

Nevertheless, RSAWeb at least took notice, which is probably more than I can say for the others in my ISPA members hall of shame.

  1. The post started with the words “This morning”… []
  2. Couldn’t they get the list off the ISPA site and do their own lookups? []

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